Support Departments

Latest revision as of 18:31, 24 March 2012

The support departments command returns a count of all open and closed tickets by department.

Path

• /support/departments

Method

• GET

Required Data Parameters

• None

Optional Data Parameters

• None

Returned Data

stdClass Object(
  [success] => TRUE/FALSE
  [data] => stdClass Object(
    [Spam Notifications] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [General] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [General Technical Support] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [Sales] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [Billing] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [Data Center Operations] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
    [Network Operations] => stdClass Object(
      [open] => Lists a total of all open tickets for this department.
      [closed] => Lists a total of all closed tickets for this department.
    )
  )
)