Support List New

The support list command will return a list of the last 5 active support tickets.

Path

• /support/listnew

Method

• GET

Required Data Parameters

• None

Optional Data Parameters

• None

Returned Data

stdClass Object(
  [success] => TRUE/FALSE
  [data] => stdClass Object(
    [tickets] => Array(
      [0] => stdClass Object(
        [ticket_id] => The ID of the ticket.
        [client_replies] => The number of replies that have been added to the ticket.
        [subject] => The subject of the ticket.
        [author] => The author of the ticket
        [timestamp] => The date the support ticket was created (unix timestamp).
        [activity] => The date the last time the ticket was updated (unix timestamp).
        [client_activity] => The date the last time the ticket was updated (unix timestamp).
        [priority] => The priority of the ticket.
        [type] => 
        [source] => The source of the ticket, (1 = client, 2 = SingleHop).
        [dept] => The department that the ticket is assigned to.
        [replies] => The number of replies that have been added to the ticket.
      )
    )
  )
)