Tandem Support List

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The tandem support list command will returns a list of all tickets for a particular queue.

Contents

Path

  • /tandem/support/list

Method

Required Data Parameters

  • {$queueid}: The queue ID returned using the the tandem support command.

Optional Data Parameters

  • {$start}: Sets the start number for the amount of support tickets retrieved; the default is 0.
  • {$limit}: Sets the limit number for the amount of support tickets retrieved; the default is 100.
  • {$query}: Search the subject or body of ticket; default is null.
  • {$type}: open or closed; the default is open.

Returned Data

stdClass Object(
  [success] => TRUE/FALSE
  [data] => stdClass Object(
    [success] => TRUE/FALSE
    [total] => The total number of tickets.
    [tickets] => An array of tickets
  )
)
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