The tandem support list command will returns a list of all tickets for a particular queue.
Path
Method
Required Data Parameters
- {$queueid}: The queue ID returned using the the tandem support command.
Optional Data Parameters
- {$start}: Sets the start number for the amount of support tickets retrieved; the default is 0.
- {$limit}: Sets the limit number for the amount of support tickets retrieved; the default is 100.
- {$query}: Search the subject or body of ticket; default is null.
- {$type}: open or closed; the default is open.
Returned Data
stdClass Object(
[success] => TRUE/FALSE
[data] => stdClass Object(
[success] => TRUE/FALSE
[total] => The total number of tickets.
[tickets] => An array of tickets
)
)