Support

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(Created page with "*Support List: Lists all support tickets, open and closed. *Support Departments: Returns a count of all open and closed tickets by department. *Support List New: L...")
 
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*[[Support List New]]: List the last 5 opened tickets.
 
*[[Support List New]]: List the last 5 opened tickets.
 
*[[Support View]]: View the details about a specific support ticket.
 
*[[Support View]]: View the details about a specific support ticket.
*[[Support Rate]]: Used to submit a rating for a reply from a [[SingleHop]] staff member.
 
 
*[[Support Ticket Types]]: List all of the valid ticket types that are used in the [[Support Create|create]] function.
 
*[[Support Ticket Types]]: List all of the valid ticket types that are used in the [[Support Create|create]] function.
 
*[[Support Create]]: .
 
*[[Support Create]]: .
 
*[[Support Close]]: Used to close tickets.
 
*[[Support Close]]: Used to close tickets.
 
*[[Support Reply]]: Used to post a reply to an already created ticket.
 
*[[Support Reply]]: Used to post a reply to an already created ticket.

Revision as of 18:53, 24 March 2012

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